Privacy Policy

Effective Date: March 18, 2025

Last Updated: March 18, 2025

Introduction

Untitled Product LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, store, and protect your personal data in compliance with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) applicable in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy and agree to its terms. If you do not agree with any part of this policy, you should discontinue use of our services.

1. Information We Collect

We collect different categories of information depending on how users interact with our platform.

1.1 Information You Provide Directly

• Identity Data: Name, email address, phone number, company details.
• Payment Data: Billing details, transaction history, last four digits of credit card (we do not store full payment details; all payments are securely processed via Stripe).
• Account Data: Username, password, account settings, support inquiries.

1.2 Information Collected Automatically

• Device Data: IP address, browser type, operating system, and geographic location.
• Usage Data: Page interactions, session movement, referral sources, cookies, and analytics collected through Google Analytics and Google Search Console.

1.3 Information from Third Parties

We may receive information from third-party platforms such as:

• Stripe for payment processing
• AWS for hosting and storage infrastructure
• Google services for analytics and site performance monitoring

2. How We Use Your Data

We collect and process data for the following purposes:

• To provide and improve our services
• To process payments and fulfill transactions
• To analyze and optimize website performance
• To ensure security and fraud prevention measures
• To comply with legal obligations and respond to regulatory authorities

Untitled Product LLC does not sell personal information under any circumstances and does not use advertising cookies. Contact form submissions are strictly used for business communication and never shared with third parties.

3. Data Storage and Security

• All collected data is stored securely on ClickUp servers with controlled access protocols.
• Payment information is not stored on our servers and is processed securely via Stripe.
• Site analytics data is reviewed through Google Analytics and Google Search Console to monitor platform performance.

4. Your Privacy Rights

Depending on your location, you have the following rights under GDPR (for European users) and CCPA/CPRA (for California users):

• Right to Access: You may request information regarding the data we collect about you.
• Right to Delete: You may request that we delete your personal data, subject to legal obligations that require us to retain certain records.
• Right to Opt-Out of Data Processing: You may restrict how we process certain personal data.
• Right to Data Portability: You may request a machine-readable copy of your personal data.

For any privacy-related requests, contact us at privacy@untitledproduct.com.

5. Contact Information

For further details or concerns, reach out to:

Email: privacy@untitledproduct.com

Business Address: 1111B S Governors Ave, STE 25972, Dover, Delaware, 19904, USA

Effective Date: March 18, 2025

1. What are Cookies?

Cookies are small text files stored on your device when accessing websites. Unlike many platforms, we do not use advertising cookies or serve third-party ads.

2. What Cookies Do We Use?

We only use cookies necessary for website functionality and analytics:

• Essential Cookies: Necessary for core platform features.
• Analytics Cookies: Used for analyzing site performance using Google Analytics and Google Search Console.

3. Managing Cookies

Users can adjust cookie preferences in browser settings. Essential cookies cannot be disabled without impacting website functionality.

For concerns, contact privacy@untitledproduct.com.

Effective Date: March 18, 2025

1. Scope of Data Processing

This DPA outlines how Untitled Product LLC processes and protects personal data in compliance with applicable laws, including GDPR (EEA, UK) and CCPA (California, USA).

2. Where Your Data is Stored

• Primary data storage: ClickUp servers (encrypted).
• Cloud infrastructure provider: Amazon Web Services (AWS).
• Analytics data: Google Analytics and Google Search Console. Data is aggregated and anonymized wherever possible.

3. Third-Party Data Sharing

We only share user data when necessary for service operation:

• Stripe (payment processing).
• AWS (hosting and storage).
• Google services (site analytics).

We do not sell or share user data with advertisers or external marketers.

4. Retention and Deletion Policy

• Contact form data is retained only for business communication purposes.
• Users may request deletion of their data at any time via privacy@untitledproduct.com.

For further assistance, contact privacy@untitledproduct.com.